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The multiple currently stocks four adult brands where the product is made from sustainable materials, equalling 10% of their product range. Customers’ concerns switched to safety in 20, but now sustainability is their top focus again. When you start doing the little things, the big things don’t actually seem impossible anymore Dr Angela Smithĭr Angela Smith, optical commercial manager at Asda Opticians, is also extremely aware that customers are looking for sustainability: before the pandemic, the highest volume of correspondence into the company’s CEO was about sustainability. Each frame contains five plastic bottles, Pellett said, allowing customers to “choose a more environmentally conscious frame.” Specsavers has also launched ReWear, a nature-inspired range of frames that is partially made from recycled, post-consumer plastic waste. The use of plastic cases for audiology equipment has been reduced, and an independent audit of plastic packaging used in stores and within supply chains is also being undertaken. In-store activity in 2021–2022, she said, included fitting LED lightbulbs in all new, relocated and refurbished practices, and working with audiology partners to create a more efficient system for shipping hearing aid batteries. The framework outlines Specsavers’ ambition “to make a positive difference to our people, our communities and our planet,” Pellett added.
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She added: “We support each other in our individual and collective sustainability journey – including through the recently created Specsavers Sustainability framework.”
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Tracy Pellett“Sustainability matters to Specsavers at all levels of the business, from store to CEO,” Tracy Pellett, the multiple’s sustainability director, told OT. Specsavers, through its joint venture partner model, has also been paying close attention to what happens in practice, and how changes that stores are putting in place can be supported by head office. Metaform lenses use less water, energy, and materials for their production than previous offerings, Telfer said. Urquhart is also a drop-off point for recycling contact lenses as part of the Johnson & Johnson Acuvue Contact Lens Recycle Programme, and also names Shamir, which launched its new Metaform lenses this year, as its main supplier. “We have refill stations in each practice,” Telfer added, “so it’s easy for patients to pop in and have their bottle refilled instead of buying a new one.” The introduction of an eco-friendly brand has been well received by our patients we know sustainability is a focus for a lot of people.”Ī sustainable practice that Urquhart has had in place for longer includes refillable lens cleaner bottles, which are available for purchase and are also given to patients when they collect new spectacles. Peter TelferTelfer said: “All Coral’s packaging is recycled, and the cases and cloths they provide are made from recycled materials too.